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Museums Around the World Will Now Text Artworks Directly to Your Phone, Thanks to SFMOMA

Julia Halperin

October 19, 2017 |

Artnet |

Text |

Under 800 Words

Response Location: United States, San Francisco, California

The Send Me SFMOMA program allows people to text a number with a request based on a variable such as a object, mood, or color and receive back an image of an appropriate work in the SFMOMA collection. Through this service, which SFMOMA has made open source for other museums to use, the museum is able to connect with the public and ‘display’ a much higher percentage of its holdings.

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New app Smartify hailed as "Shazam for the art world"

Gunseli Yalcinkaya

October 08, 2017 |

Dezeen |

Text |

Under 800 Words

Response Location: England, London

The Smartify app allows people to scan a piece of art—from a painting in a gallery to a postcard in a store—and have the app identify the work and provide additional information.

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This Startup Is Transforming Alzheimer's Care One Story At A Time

Alana Matos

September 15, 2017 |

Forbes |

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800-1500 Words

Response Location: United States, Washington, District of Columbia

When nursing home staff know about the person they are caring for--their history, family, and favorite things--the ability to care for and connect with that person improves. A new app has created a way to capture a person with Alzheimer's history and communicate that information to their professional caregivers.

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This Police Department Is A Smash Hit On Social Media

Chhavi Sachdev

August 25, 2017 |

NPR |

Text |

800-1500 Words

Response Location: India, Bengaluru

Bangalore's police department had an image problem and their successes weren't reaching the public. Crowd Kart Media took over their social media making memes, popular shows, and humor in order to help the department's image, which sparked a huge rise in their facebook and twitter followings.

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311: From a Hotline to a Platform for Citizen Engagement

Tod Newcombe

June 01, 2017 |

Government Technology |

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1500-3000 Words

Response Location: United States, Kansas City, Missouri

Boston's 311 mobile application, launch in 2009, exemplifies the new customer service-oriented era of the citizen service, which allows users to request services, take photos of potholes, and offer data to city planners. Neighboring Somerville, Massachusetts has a successful 311 app of its own, where an analytics team crunches the wealth of data generated by the app service. But Kansas City, Missouri's 311 services are even more developed, and citizens can access the city via the app, clal-in, Twitter, and social media.

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The Future of CRM and Customer Service: Look to Boston

Tod Newcombe

June 01, 2017 |

Government Technology |

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Under 800 Words

Response Location: United States, Boston, Massachusetts

To better serve the Boston community, the city launched a mobile app to address gaps in traditional 311 hotline calls. Now, "nearly 60 percent of service requests come via digital channels" and city officials are better able to "track the city’s performance against a benchmark service-level agreement."

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Smart idea: Dump your waste, get paid

Mayank Manohar

April 16, 2017 |

The Times of India |

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Under 800 Words

Response Location: India, New Delhi

In order to encourage people to properly dispose of their waste, New Delhi Municipal Council (NDMC) has installed smart vending machines for recyclable waste at Connaught Place and India Gate. In return for making the sustainable waste choice, users receive monetary rewards via e-wallet.

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The slow and steady battle to close Wikipedia's dangerous gender gap

Aysha Khan

December 15, 2016 |

ThinkProgress |

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1500-3000 Words

Response Location: United States, Detroit, Michigan

New initiatives have been implemented to address Wikipedia’s gender gap: both the discrepancy of who is editing the site and the discrepancy of who is covered by the site. Activities include classes to teach girls how to edit and “wiki-thons” where editors develop articles on Wikipedia about women.

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Panic button: how can safety apps for women curb sexual assaults in India?

Priyanka Borpujari

December 12, 2016 |

The Guardian |

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800-1500 Words

Response Location: India

Sexual violence is a huge problem in India. The mobile apps and online maps created in response aren’t helping. Why? The tools are unreliable, not integrated with government services, and don’t address the cultural dynamics surrounding sexual harassment and assault.

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Court Innovations' Matterhorn Allows People to Handle Court Cases Online

Stephen St.Vincent

October 12, 2016 |

The Philadelphia Citizen |

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800-1500 Words

Response Location: United States, Ann Arbor, Michigan

Low-income people often miss out on court dates because they cannot afford to miss work or leave their children. Michigan and Ohio courts have incorporated the Matterhorn “online adjudication system” to handle simple cases so individuals can participate through the Internet. The system also offers the advantage of having “less bias” than in-person trials, because the race, ethnicity, and socioeconomic status of the individual is protected online.

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