What Harvey and Irma Taught Us About Using Social Media in Emergency Response

One in six boys in the United States has experienced sexual abuse before turning 18. With few recovery options in real life, more of them are going online for support.

To address the food insecurity problem among its low-income students, Columbia University launched Swipes, a meal sharing app in which students with a surplus of “meal swipes” could donate them to students in need. But when that app struggled to function and roll out properly, Columbia looked downtown to New York University, where student Jon Chin launched a similarly purposed but more effectively designed app, Share Meals. So far, the app has enabled over a thousand meal donations, and is hoping to work with Columbia to share its code and expand its donor services.

A weatherproof tent for homeless families performed well in a pilot, winning design awards and public praise, even before becoming commercially available. The tent requires no tools to set up and can fit two adults and three children. For one family, it was their first home together after six years of living separately in single-gender shelters.

Though homelessness is an entrenched and complex problem, small solutions can make a difference in the daily life of homeless individuals. Lockers for overnight cell phone storage in a homeless shelter in Chicago are significant: people can wake up with a sense of security, knowing their phones will be available to help find jobs or stay in touch with loved ones. This is part of the Chicago Youth Storage Initiative, which as since funded 755 storage unites at homeless shelters across Chicago.

FEMA’s response to Puerto Rico post-Hurricane Irma has been the “longest sustained domestic airborne food and water mission in the nation’s history. The agency has never distributed more food or installed more generators.” However, due to bureaucracy and delayed decision making, there are still thousands of Puerto Ricans who have not received aid, or were underserved.

Solar power is a great advancement for renewable energy, but traditionally relies on connecting to a grid in order to function correctly. So when hurricanes hit Puerto Rico, even those with solar panels lost access to electricity. A micro-grid offers an alternative solution, however, by relying on battery power.

Crime-tracking mobile apps give millions of Brazilians crowdsourced data on urban violence, alerting people to dangerous places and filling gaps in government data on shootings, robberies, and other risks. But apps such as Fogo Cruzado (“Crossfire”) and Onde Tem Tiroteio (“Where There's a Shooting”) offer statistically crude glimpses of crime, distorted by media and racial biases that one expert blames for myths about the risks people actually face.

An initiative on the Moscow metro system has posters on the train featuring cats and dogs that are looking for a home. Known as the “Tails and Paws” train, these animals come from 13 animal shelters in the city and riders can use their phone to scan the poster to learn more about the animals up for adoption. “It’s about forming a new culture of responsible attitude to animals,” says one of the workers at a shelter.

Athletes are mobilizing young voters and raising awareness about the perils of climate change. The athletes have been able to use their large social media platforms and following to educate people, urge them to act, and reach out to elected officials through a concerted effort by nonprofit Protect Our Winters (POW).

Two insurance companies, Discovery and Dialdirect, implemented a smartphone app for drivers to report potholes in their city. The companies then fill the potholes and brand them with their logos.