The chatbots taking over government: what jobs can they do?

In China, rampant sales tax fraud was addressed with a unique solution. In an attempt to increase transparent sales and receipt use, the government implemented a scratch lottery system on receipts. This solution, using lottery systems to increase turnout and engagement, is being used across the globe, even in the United States to help increase voter turnout.

To address the food insecurity problem among its low-income students, Columbia University launched Swipes, a meal sharing app in which students with a surplus of “meal swipes” could donate them to students in need. But when that app struggled to function and roll out properly, Columbia looked downtown to New York University, where student Jon Chin launched a similarly purposed but more effectively designed app, Share Meals. So far, the app has enabled over a thousand meal donations, and is hoping to work with Columbia to share its code and expand its donor services.

When the federal government fails to stimulate social change, local areas step up. Tennessee is giving more structure and funding to community college education, and it’s drastically increasing graduation rates. Alaska and other states are getting rid of money bail. All around the country, citizen activists are becoming advocates and attempting to make our political system accessible to everyone. Despite partisan politics in Washington, D.C., the country is nonetheless experiencing social progress.

It turns out the old adage of knowing your neighbor really can help make your neighborhood safer. A study of more than 250 cities found that a key factor behind a drop in crime in the last 20 years was the mobilizing of citizens by nonprofit organizations like block clubs. In Milwaukee these “urban guardians” have helped bring communities together and foster safer spaces that also address urban blight.

In Mancos, Colorado, the school board voted “no” to arming school staff in the traditionally Western town. Across the United States, the question of arming teachers is being brought up as a response to the increase in school shootings. The policy is highly contested, with some saying it provides students with a feeling of safety, but others saying the risks associated are too high. For the Mancos community, such a vote is a surprise given the town’s gun-friendly history, but is explained by the increase in new residents.

Portland-based NGO, Micah Challenge USA, uses scripture to reach Evangelicals about climate change. The organization partners with legislation-making initiatives, travels to Christian colleges, and contacts national and local leaders urging them to join the Climate Solutions Caucus. Underpinning every initiative is a core strategy: climate change is causing people to suffer, especially those that are experiencing poverty, and as Christians, they are called to help the poor and end their suffering.

Crime-tracking mobile apps give millions of Brazilians crowdsourced data on urban violence, alerting people to dangerous places and filling gaps in government data on shootings, robberies, and other risks. But apps such as Fogo Cruzado (“Crossfire”) and Onde Tem Tiroteio (“Where There's a Shooting”) offer statistically crude glimpses of crime, distorted by media and racial biases that one expert blames for myths about the risks people actually face.

Research shows that city council meetings are dominated by older, male and longtime residents. One Mayor is trying to change that. Under the leadership of mayor of Svante Myrick, in Ithaca New York, the city council began to offer childcare during city council meetings. “We don’t think anyone else has done it.’ People are using it, and some are even hailing it for it’s inclusionary nature. “Now we’re starting to see new people at meetings. People are using the childcare service.”

Two insurance companies, Discovery and Dialdirect, implemented a smartphone app for drivers to report potholes in their city. The companies then fill the potholes and brand them with their logos.

Non-citizen residents of Takoma Park, Maryland have been able to vote in municipal elections since 1993, and 16- and 17-year-olds there have had access to the ballot since 2013. Residents of the city, where roughly 30% of the population was born outside of the United States, say participating in city elections makes them feel more welcome in the community and helps them get invested in local issues.