New South Dallas tech hub at ICDC offers face-to-face help with digital connections

To address the food insecurity problem among its low-income students, Columbia University launched Swipes, a meal sharing app in which students with a surplus of “meal swipes” could donate them to students in need. But when that app struggled to function and roll out properly, Columbia looked downtown to New York University, where student Jon Chin launched a similarly purposed but more effectively designed app, Share Meals. So far, the app has enabled over a thousand meal donations, and is hoping to work with Columbia to share its code and expand its donor services.

Mitigating homelessness on Los Angeles' infamous "Skid Row" comprises myriad obstacles. But a collaboration between city officials, a USC architecture class project, and the Skid Row Housing Trust has responded with a multi-pronged solution in "pod-style" housing units. They have composed a cost-effective pre-fab design technology that eases their transportation, on-site construction and visual imposition on a neighborhood, while the pods' zoning classification as "congregant housing" minimizes the risk for local opposition to homeless support services on claims of structural or aesthetic noncompliance.

Across the United States, tribal lands have the lowest access to internet, an issue that restricts opportunity and education in those areas. In New Mexico, several small tribes have partnered to lay fiber-optic cables that connect the libraries, which serve as primary sources of internet connection, to faster, cheaper internet.

Atlanta has seen a decline in rates of people experiencing homelessness from 2008-2018, a trend that is particularly meaningful as other cities contend with stubbornly high numbers. Part of the solution? A new source of more flexible and consistent funding allowing non-profits to provide the assistance needed and help get people into permanent supportive housing.

Clarke County School District in Georgia has 21 public schools that all offer free meals to students, regardless of their financial needs. This is facilitated through a federally-funded program, so even though poverty rates are high in the area, local residents are not footing the bill. While there are still some challenges implementing the program, in general it is received well and allows students to focus on their work and well-being instead of being distracted by hunger.

Intercultural city workers act as bridges between public institutions and the Arab, Moldovan/Romanian, and Russian-speaking, and Vietnamese communities. They accompany clients to government offices, where their presence makes officials more open to working them, and also to healthcare visits. The workers conduct field visits, communicate via social media, and form relationships with prominent community members. They foster inclusion by helping immigrant communities learn the social norms while also informing public institutions about the social needs of the communities.

The Hounslow council sent £20 vouchers to every household to help the local economy recover from the COVID-19 pandemic. Households had about two months to spend the voucher, which could purchase products or services at a range of businesses from cafes and cinemas to retailers and laundromats. Retailers can use an app to scan the vouchers and eventually redeem them for payments.

Chicago Connected is a $50 million four-year program that has already provided high-speed broadband to over 40,000 households in need, representing around 64,000 Chicago public school students, and plans to expand. On-the-ground community outreach in multiple languages was key to connecting residents to the program quickly, which was needed as school went virtual due to COVID-19. The public schools helped identify eligible low-income students whose parents were then contacted by outreach workers.

Liberty Cleaners co-created a curriculum to train immigrant women workers about tech education, green cleaning, and workers’ rights. As the first women-led workers’ hub in the country, the group is organizing and enabling its members with skills that can ensure they receive the fair wages, opportunities, and respect they deserve but are often denied.

A data analyst who is a Microsoft-certified trainer uploads videos on social media teaching digital technology skills in the Yorùbá language. The videos are free to watch and break the language barrier that arises with most English-only tech information available online.