Library Systems Embracing Their New Roles As Social Service Hubs

Assertive community treatment teams working through outreach-centered programs in Maricopa County have become an industry standard for treating those with persistent and severe mental illnesses who have recently been incarcerated. They provide a long-term approach, aiming to halt a cycle of incarceration and hospitalization by focusing on underlying issues such as what caused the police interaction and incarceration.

The University of Nevada at Reno’s DeLaMare Library houses a ‘maker space’ which houses creative tools ranging from whiteboards to laser cutters to microprocessors. It is the library’s hope that this space allows students and the general public to fabricate their ideas and form new, innovative collaborations.

Across the United States, tribal lands have the lowest access to internet, an issue that restricts opportunity and education in those areas. In New Mexico, several small tribes have partnered to lay fiber-optic cables that connect the libraries, which serve as primary sources of internet connection, to faster, cheaper internet.

Activists in Berkeley, California, are filling in what they say is a gap in homeless services during the coronavirus outbreak. Volunteers are safely delivering food and other supplies to those without shelter.

DOROT is a non-profit organization that matches seniors with younger adult volunteers for social visits to combat isolation and loneliness and to promote intergenerational friendships. Many of the seniors are widowers and social isolation can lead to negative health consequences. The organization also delivers fresh meals and holds other events, but was unable to operate as usual once the Covid-19 pandemic hit, so DOROT helped seniors set up Zoom for online conferencing. The group has matched 500 seniors with volunteers and advises similar programs across the country. Many pairs have formed deep friendships.

Tennessee Reconnect, which started as a small-scale "mentorship and financial support program", has now been adopted and expanded throughout the state as a way to help adults start or continue higher education. Now in its second year, the program matches applicants with "navigators," adult mentors who understand the specific student's financial and social challenges and helps them navigate the process every step of the way. The program also provides funding to students to pay for coursework and is now looking to expand its operations to jails and prisons.

As an alternative to traditional courts, community courts provide resources to those experiencing homelessness. Fines and jail time are often the punishment in traditional courts for those charged with trespassing or loitering, but community courts provide services that help people find housing, jobs, health care, and even offer mobile showers, food stamp assistance, and mental health care. While the long-term data are lacking and don't offer a clear picture of recidivism rates, community courts do provide a better quality of life for those living on the streets.

The New Leaf project ran a controlled trial to test the power of direct cash transfers with people experiencing homelessness. Fifty people were given a one-time cash payment of $7,500, which roughly equaled the sum of government income assistance spread out across the year. The impact was measured over 12 months and found that people in the cash group moved into stable housing faster, spent fewer days homeless, and saved more money. The organization found the lump sum, rather than monthly increments, allowed people to make decisions about how they could move their lives forward aimed at stabilization.

A Mumbai school located in a remodeled shipping container meets kids on the street where they are at. Signal School results from a collaborative effort between the city and a non-profit, and focuses on bringing education to migrant children, so that they are less likely to be forced into child labor or street begging. Signal School does more than just teach, it also provides meals, works with families to change the cultural perspective that education is an amenity for the privileged, and helps migrant families find permanent housing.

Cornerstone Baptist Church is spearheading the redevelopment of Struggs’ Cornerstone Heights Neighborhood. In 2019, the church opened a laundromat and bike shop and last year the Cornerstone Community Kitchen began serving free hot meals to locals experiencing homelessness. The Church is soon launching a community market where local residents can access fresh, affordable food.