Cloud 311 Popularity Grows as Cities of All Sizes Move to Remotely Hosted CRM

The Holberton School, a San Francisco "start-up" university with a two-year curriculum, aims to provide an affordable and estimable computer science education while removing barriers to knowledge -- age, gender, ethnicity, past professional life -- typically confronted by minority and low-income students across the nation. By "teaching the population frozen out of the internet age" Holberton demonstrates how altered admissions processes and low-cost tuition plans imbue the tech sector's workforce with a more diverse array of qualified candidates.

To address the food insecurity problem among its low-income students, Columbia University launched Swipes, a meal sharing app in which students with a surplus of “meal swipes” could donate them to students in need. But when that app struggled to function and roll out properly, Columbia looked downtown to New York University, where student Jon Chin launched a similarly purposed but more effectively designed app, Share Meals. So far, the app has enabled over a thousand meal donations, and is hoping to work with Columbia to share its code and expand its donor services.

The technology world, plagued by a lack of privacy and security, is looking for solutions. To increase trustworthiness of computers, transactions, and pretty much anything online, blockchain is being used all around the world. While blockchain was first used by the cryptocurrency Bitcoin, it is now being used in such diverse ways as to track business products, trade in the stock market, and support musical collaboration. Blockchain's applications are continuing to grow and spread.

Though homelessness is an entrenched and complex problem, small solutions can make a difference in the daily life of homeless individuals. Lockers for overnight cell phone storage in a homeless shelter in Chicago are significant: people can wake up with a sense of security, knowing their phones will be available to help find jobs or stay in touch with loved ones. This is part of the Chicago Youth Storage Initiative, which as since funded 755 storage unites at homeless shelters across Chicago.

Prescription drug mointoring programs provide a doctor with information about a patient’s prescriptions and—in some states—drug-related hospitalizations and arrests. With this tool, doctors are better able to identify drug-seeking behavior and intervene with at risk patients.

LGBTQ asylum seekers face a unique set of problems coming to the United States, often from places where gender expression and sexuality are strictly regulated. Four organizations across the US, Mexico, and Canada are filling this unique niche. For example, AsylumConnect created an app of resources on how to apply for asylum and a catalogue of LGBTQ-friendly services and organizations in the US for them to learn about. All four aim to validate LGBTQ asylum seekers and keep them safe.

Crime-tracking mobile apps give millions of Brazilians crowdsourced data on urban violence, alerting people to dangerous places and filling gaps in government data on shootings, robberies, and other risks. But apps such as Fogo Cruzado (“Crossfire”) and Onde Tem Tiroteio (“Where There's a Shooting”) offer statistically crude glimpses of crime, distorted by media and racial biases that one expert blames for myths about the risks people actually face.

An ophthalmologist has created a smartphone application that allows not just doctors, but also non-specialists such as teachers, to conduct eye tests. The application helps those living in remote areas to access a service they otherwise may not be able to get and also allows for the few ophthalmologists who live in the area to only see the cases that are deemed necessary.

An initiative on the Moscow metro system has posters on the train featuring cats and dogs that are looking for a home. Known as the “Tails and Paws” train, these animals come from 13 animal shelters in the city and riders can use their phone to scan the poster to learn more about the animals up for adoption. “It’s about forming a new culture of responsible attitude to animals,” says one of the workers at a shelter.

Two insurance companies, Discovery and Dialdirect, implemented a smartphone app for drivers to report potholes in their city. The companies then fill the potholes and brand them with their logos.