Calls to action: How 211 became an instant link to health and social services during the pandemic

In order to effectively manage the coronavirus outbreak in South Korea, government officials have stepped in by increasing transparency, subsidizing home medical equipment such as face masks, and rapidly distributing testing kits. The efforts have resulted in many more people already being tested than anticipated and behavioral changes taking effect within the population.

While many countries are struggling to control the spread of the recent coronavirus outbreak, South Korea has reported a decline in daily caseloads due to their rapid and comprehensive response. By expanding testing sites to include drive-throughs, canceling events and implementing more thorough testing protocols in their international airport, the country has offered lessons for others who have not yet determined a course of action.

By running a network of 3-D printers, universities like USC and UCLA Extension, as well as volunteer firms and nonprofits mobilize their resources to create backup masks. The masks are more effective than basic disposable surgical masks, and serve as reserves for hospitals in the region. The network operates with the assistance of the Los Angeles Mayor’s office.

In Japan, the southwestern region of Kansai is less predicated by government oversight and relies more strongly on independence. In the Wakayama prefecture, that attitude has resulted in the region's leaders implementing an independent approach to battling the coronavirus outbreak. The approach, which utilizes widespread testing and contact tracing, is now being regarded by other regions as a model of success.

Rather than send local residents to city-run testing sites in the East Bay of California, clinics in East Oakland are now running their own testing sites to better serve their community. Although one of the sites has already tested nearly 100 people and residents who are underinsured or uninsured can be tested for free, some believe the effort should have started much sooner.

Scientists have been mapping microbes in public places for a long time and are now tracking Covid-19 by swabbing subways, park benches, ATMs, and even the air, for traces of genetic material to better understand the virus’ transmission dynamics and detect hotspots before transmission becomes widespread. Molecular monitoring has identified how long the virus can live on different surfaces and the origin of different strains, which can flag sanitation priorities and help contact tracers. There are limits to what it can reveal because finding virus on surfaces does not always lead to definite infection.

Health officials in North Carolina have shown that contact tracing can successfully identify those who have been exposed to COVID-19. The efforts of the contact tracers in one county resulted in 35 people being quarantined after an exposure to the virus during a child's birthday party, however that was only possible because of those individuals "were willing to be open and honest and forthcoming."

The coronavirus made cramped or high-risk polling locations untenable so at least 39 sports arenas have opened up their facilities for voting. Their expansive size allows them to welcome large numbers of voters while maintaining social distancing protocols. Many are outdoors, which lowers the risk of transmitting the virus even further. Prompted by calls from athletes, arena owners’ site the summer’s racial-justice demonstrations as inspiration for supplying the spaces since voting is a key way to create definitive changes. Voters were thrilled to cast their ballots in a sports arena.

The state of Vermont has been able to keep COVID-19 cases to a minimal, at least in part by focusing on offering preventive protections for the most at-risk and vulnerable – such as the unhoused. The state's response has included "state-supported housing for the homeless, hazard pay, meal deliveries, and free, pop-up testing in at-risk communities," all of which prioritize high-risk populations rather than those who can easily self-isolate at home.

Bronx shelters have teamed up with industry professionals to put together an after-school program offering students an opportunity to receive mentorship. In the program, which is based around video game-themed writing workshops, students are able to practice their writing skills, while being able to manage pandemic-induced isolation by connecting with other students and instructors.