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The faces behind the Apthamitra helpline for COVID-19 in Karnataka

Vinay B.S.

August 13, 2020 |

The News Minute |

Text |

1500-3000 Words

Response Location: India, Karnataka

Early in the COVID-19 pandemic, with its medical care system already overwhelmed, the government of Karnataka collaborated with businesses to start the Apthamitra helpline. More than 7,000 people per day could connect via a mobile app to doctors on call. A triage system determined if people could be helped remotely, or if they needed higher-level care. Though no substitute for an adequate healthcare infrastructure, the helpline provided immediate counseling and connections to services for people fearful of getting infected or getting sicker.

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COVID-19 has changed the way South Africa's only toll-free mental health helpline works. Here's why it matters

Andrew Wooyoung Kim

August 11, 2020 |

Bhekisisa |

Text |

1500-3000 Words

Response Location: South Africa

In South Africa, telehealth is growing in popularity in the mental health field during the coronavirus pandemic, as a means of providing care to those who may be experiencing psychological distress. One institution that has adopted the practice has also "found new ways to support counselors" and distribute training sessions, which eliminates barriers for those who are trying to join the field.

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A COVID ‘silver lining': You can start drug treatment over the phone — and more people are starting to

Scott Greenstone

August 10, 2020 |

The Seattle Times |

Text |

800-1500 Words

Response Location: United States, Seattle, Washington

Although COVID-19 has taken a toll on the healthcare industry, some providers and clinics have figured out a way to eliminate barriers during this time for those seeking treatment. According to the director of the Behavioral Health Institute at Harborview Medical Center in Washington, the healthcare industry has seen "at least five years worth of progress happen in four months" due to the implementation of telemedicine. While this isn't a longterm replacement for in-person visits, many doctors are reporting a rise in patient appointments via this system.

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Work to save PH eagles won't stop for pandemic

Jhesset Enano

August 09, 2020 |

Philippine Daily Inquirer |

Text |

800-1500 Words

Response Location: Philippines, Davao City

Despite restrictions due to the COVID-19 pandemic, the Philippine Eagle Foundation is turning to digital tools and the internet to continue their work of saving the critically endangered species. Since March, the organization rescued four eagles and used telemedicine via the Messenger app to share proper information about how to care for the birds. However, weak Wi-Fi signals sometimes get in the way of treatment.

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COVID-19: NC rural mental health outreach gets creative

Liora Engel-Smith

August 07, 2020 |

North Carolina Health News |

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800-1500 Words

Response Location: United States, Asheville, North Carolina

Mental health agencies in North Carolina have partnered with a mobile phone carrier to provide data-enabled smartphones to individuals who lack access to technology during the pandemic. Because this doesn't provide a solution to all, however, mental health experts are also meeting with patients outside in social distanced settings.

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Using Telemedicine to Treat Opioid Addiction

Tina Rosenberg

August 04, 2020 |

The New York Times |

Text |

800-1500 Words

Response Location: United States, Pennsylvania

The coronavirus pandemic has largely led to the expansion and adoption of telemedicine, which has helped those seeking treatment for addictions more easily access care. Although advocates of medication-assisted treatment have been working to eliminate barriers to virtual care for years, the pandemic has accelerated these efforts and the outcome has been successful. According to the associate executive director of Prevention Point Philadelphia, “It’s a reduction of the hassle, wait times, anxiety and fear of withdrawal in a waiting room."

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Alleviating anxiety via internet

Johnathan Hettinger

August 03, 2020 |

Montana Free Press |

Text |

800-1500 Words

Response Location: United States, Sweet Grass County, Montana

A partnership between Montana State University and Seattle-based Waypoint Health Innovations is helping bring virtual mental health services to rural communities in Montana. Although the program has only been in research stages thus far, the positive effects already documented has led the program to be ushered into "widespread implementation" amid the coronavirus pandemic.

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The Coronavirus Is Blowing Up Our Best Response to the Opioid Crisis

Zachary Siegel

July 29, 2020 |

The New Republic |

Text |

1500-3000 Words

Response Location: United States, Midland, Michigan

The coronavirus pandemic has correlated with an increase in overdose deaths in the United States, likely due to people going against one of the "central tenets of safety when using drugs: Never use alone" as well as governments' longstanding stigma against allowing supervised consumption sites. To overcome this, a harm reduction service in Midland, Michigan is connecting volunteer operators with "people who have no choice but to use alone" via telephone as a means to offer help if something goes wrong.

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In Migrant Worker Camps, Wifi Is a Basic Utility

Judy Bankman

July 08, 2020 |

The Daily Yonder |

Text |

Under 800 Words

Response Location: United States, Wasco County, Oregon

To expand wifi access during the coronavirus pandemic for those who work in the agricultural community and in migrant farmworker camps, the City of The Dalles partnered and collaborated with Google and other community businesses to purchase hot spots and Chromebooks for farmworkers to use. The hot spots don't work in all areas of the county, but in the orchards with cell service where they have been installed, they have been helping to provide access to telemedicine and educational services.

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As COVID-19 Takes A Toll On Doctors' Mental Health, Nevada Psychiatrists Offer An Ear

Amanda Peacher

July 07, 2020 |

Boise State Public Radio (KBSX) |

Radio |

3-5 Minutes

Response Location: United States, Reno, Nevada

A new anonymous caller hotline launched in Nevada by volunteer psychiatrists to offer health-care workers a means of support as they work on the frontlines of the coronavirus pandemic. Although it's yet to be seen what the impact will be of this effort, a similar hotline for law enforcement that was staffed by fellow police officers resulted in a higher likelihood for officers calling in.

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