Artwork stating 'Education Destroys Barriers', 'We Demand Treatment', and 'I Need A Chance'

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  • How Portland is Leaning on Neighborhood Teams to Improve Heat Wave Response

    The Ground Support Guest Transportation Unit offers a city-run alternative to relying on rideshare and cabs to transport people to cooling shelters by relying on Portland’s Neighborhood Emergency Teams (NET), a volunteer-run neighborhood group that provides services during times of need. During a July 2022 heatwave, the program received 215 ride requests, 138 of which were completed by NET volunteers.

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  • Transit Agencies Try Decarceral Approaches to Improve Rider Safety

    The San Francisco Bay Area's Transit Ambassadors program deploys unarmed personnel and crisis intervention specialists to respond to conflict and harassment on public transportation. The ambassadors speak multiple languages representing the broader community and work to resolve issues without involving transit police, with officers called to less than one percent of the 14,000 interactions ambassadors had with riders in the first half of 2020.

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  • This small city ditched its buses. Its public Uber-like service has been a big hit

    A small North Carolina city replaced its bus system with on-demand minivans to better serve residents. In a collaborative effort with the company Via, which provided software, vehicles, and drivers in exchange for city funding, the service runs about 3,700 trips a week and covers 100% of the city, increasing accessibility for residents.

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  • For This City, Fare-Free Transit Is a Big Success

    A newly redesigned bus transit system in Alexandria now boasts free bus fares in addition to reliable and frequent bus service. State and regional funding has enabled the fare-free pilot project.

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  • Wheels of Hope Increases Access by Providing Rides

    Wheels of Hope provides car rides to people who can’t drive due to illness, age or disability for no more than $20. Drivers provide more than just a ride and also provide company to the passenger and help with tasks if they need it.

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  • More and more St. Louisans are using Via, the microtransit service. Could its success become a problem?

    Via teams up with public transit agencies like Metro to offer low-cost rides on demand by using an app to catch a ride. Via aims to address transit deserts, where people don’t have ample access to public transportation stops.

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  • The Alpine Country Going All-You-Can-Ride

    Austria rolled out the KlimaTicket, an annual pass that gives the holder access to all forms of public transportation in the country, to encourage increased use of public transport with an eye toward climate change mitigation. The uptake has exceeded expectations with 134,000 tickets sold within just the first two months, but it's still unclear what effect the program will have on the country's carbon emissions.

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  • How the Netherlands' Train System Works for the Visually Impaired

    The railway system in the Netherlands offers a number of features and services that accommodate people with visual impairments. In addition to textured guidelines, an app provides help reading signs and a travel assistant can even be booked ahead of time to meet a commuter and help them board and exit the train.

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  • Boda Boda, a resilience factor in the fight against Covid-19 in Siaya County

    Boda Boda operators have been a key component curbing the spread of COVID-19 in Siaya county. Four months after being declared a hotspot, the positivity rate dropped from 28% to less than 3%. Boda Boda operators enforce the health ministry’s protocols for stopping the spread of the virus, like washing hands, using hand sanitizer, and wearing masks. Boda Boda operators have been on the frontline educating people on how to protect themselves and spreading accurate information.

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  • Cycling city Kigali sprints to promote smart and green mobility

    In an effort to go carbon-neutral, city officials in Kigali, Rwanda, are improving bicycling infrastructure and partnering with a green transportation company to implement a bicycle ride sharing program with docking stations across the city.

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